Terms & Conditions
This website is owned and run by Sweet SKTBS. Sweet SKTBS is part of the Varner Group. These terms and conditions (the "Terms and Conditions of Use") relate to your use of the website. By visiting and using our website, you undertake at all times to follow the current terms and conditions of the website.
Changes to website
In order to improve your use of the website we may undertake changes to it. We reserve the right to make improvements, changes or additions to the website or to delete information on it without prior warning, should we find this necessary. This also applies to changes to the Terms and Conditions of Use. The current Terms and Conditions of Use will be published on our website. By continuing to use the website after such changes have been published, you indicate your acceptance of them.
Intellectual property rights
All content on the website is owned by Sweet SKTBS, unless otherwise indicated. The content of the website is protected by copyright, trademark and other intellectual property rules. Users may not under any circumstances use the content of the website otherwise than in accordance with the Terms and Conditions of Use. Unless otherwise indicated, the reproduction, publication, adaptation, transfer, storage or other use of trademarks, logos or other content is subject to the prior written consent of Sweet SKTBS or the other rights-holders. An exception is made for printouts for personal use.
Limitation of Liability
We provide no guarantees regarding the function or availability of the website, nor that the information made available on the website is correct or complete. This covers information about products, services and offers and other information provided on the website. We accept no liability for direct or indirect damage or injury caused by use of the website or by information on the website, to the extent that such liability is not imposed by mandatory legislation.
General Terms & Conditions
Our terms and conditions of purchase may change from time to time, which is why we kindly ask you to read them thoroughly in every instance before placing your order. When you approve your purchase with us, you must also approve our terms and conditions of purchase. The purchase is completed when you have received the order confirmation, and it is your responsibility to make sure that any information you have submitted to us – name, email address and postal address – is correct. You must be 18 years of age (or age 16 with the consent of a guardian), to shop in our online shop. By placing an order, you approve of our terms and conditions and agree to comply with this Agreement in its entirety. The terms and conditions and/or any part of this Agreement that deviate from mandatory law is without effect to the extent that the incident is not in the favour of the customer. This provision applies only if the customer is a private individual and if the purchase relates to private consumption.
For payment by card, you can choose whether to pay with a Visa, Mastercard or AMEX. The amount is reserved at the time of booking, but it is not debited your account until the product has been packed and sent. The payment will be processed by Stripe, which is a reliable electronic payments partner for Visa, Mastercard and AMEX gives you the same guarantees and peace of mind that you have when you buy something in a physical shop. The payment pages are secured with SSL, and all card details are encrypted. This means that no one can read your credit card number, name or address when the information is sent over the internet.
Discount codes are temporary offers which cannot be combined with other discount codes or offers. The applicable conditions and rates for the various discount codes are communicated at the site where customers gain access to the discount code. In the event of unauthorised use of discount codes, Sweet Sktbs reserves the right to cancel the purchase.
Right of cancellation
You have the right to cancel the purchase at any time within fourteen (14) days without citing any reason for doing so. The cancellation period begins from the date on which you receive your order. Please contact customer service to cancel your order.
You get a full refund if you return your purchase within 14 (14) days from the date on which you place the order. See the procedure under Return. If you change your mind after the package has been dispatched by us, you must pick up the package from the delivery point and return the product to us.
Freight, delivery and returns
The normal delivery time is 1–5 workdays within Europe, and 4-8 days outside Europe.
You must hand in your return at the site where you picked up your order or at another UPS access point. If the return is due to an error for which we are responsible, we will cover the return freight charge. If you return your order it may take up to 20 workdays to process a return back to our warehouse. The return amount will be refunded to the account which you used for payment. You are allowed to inspect products carefully, but labels or tags must not be removed.
Right to Repair or Replacement
The right to repair or replacement is in effect for three (3) years. The right to repair or replacement does not apply to ordinary wear and tear. If a fault or deficiency is detected, the consumer must notify the seller within a reasonable period of time after discovering or after he/she should have discovered the fault/deficiency, that he/she intends to invoke the right to repair or replacement. Nevertheless, the complaint period is not less than two (2) months from the time when the consumer discovered the fault/deficiency. In the event that the item or the item’s components are intended to last significantly longer when subjected to ordinary use, the complaint period is five (5) years. If the consumer fails to file a complaint in time, he/she forfeits the right to invoke the right. A fault/deficiency that appears within six (6) months after the consumer took possession of the item (normal date of delivery) must be presumed to have existed at the transfer of risk. If you wish to file a complaint concerning a product, we would appreciate it if you would please send us a photo by email to firstname.lastname@example.org first. This way, you are released from returning a product that we might discard anyway. This will both be better for the environment and speed up the payment of any refund we owe you due to your complaint.
Sweet Sktbs reserves the right to reject an invalid complaint if it has been determined that the product is not defective under current legislation.
Damage Incurred in Transit
If the package has been damaged in transit, contact email@example.com as soon as possible.
We cannot guarantee that the colours you see on your screen depict the garment colours with complete accuracy. The colours are depicted according to user settings.
Prices & Charges
All prices are in euro (EUR) including VAT according to the current tax rate. The prices do not include freight or payment charges.
If Sweet SKBTS experiences a force majeure situation, i.e. if we or our business partners are subject to war, warlike incidents, revolution, insurrection, the exercise of authority, strike, lockout, blockade, natural disaster, fire, disruption of transportation, delivery ban or similar incidents, Sweet SKBTS has the right to cease to honour its obligations vis-à–vis its customers for up to two (2) months. After this period, both parties have the right to repudiate the contract without being liable in damages.
Reservation for cancellation
Sweet SKBTS reserves the right to repudiate the contract if the customer acts in ‘bad faith’ due to inaccuracies which the customer knew of or should have perceived as incorrect information about price or quantity on sweetsktbs.com. In instances where the right to cancel a purchase is asserted, the customer does not have the right to compensation in damages from Sweet SKBTS.